 |
TESTIMONIALS
AS A PRODUCT MANAGER of Programmable Logic Controllers, I had to know not only my own models, but all of the competition's models as well! We had 10 or 11 different models of PLCs for the customers to select from and of our 18 competitors, let's say there were an additional 100 models for that same customer to look at. Needless-to-say, it was very hard for anyone to keep track of them all! On top of that, each model had different amounts of the same features. Some of the important features were: the Number of Inputs & Outputs that the unit could manage, the Memory Capacity, the CPU Clock Speed, the Mathematical Functions available, the Type of Programming Devices, and the Ease of Programming. That's seven (7) features, just to mention a few. Now, multiply 110 models by 7 features each and you have 770 different features to remember. An impossible feat for anyone to accomplish!!
F ortunately for me, I plotted a "Comparison Chart" for each model of PLC on the market. Now, when a customer called to ask how our model compared to that of the competitor, I could tell them in an instant! It "snowed" the customer and made my job a whole lot easier!
Gregory Chester
A past PLC Product Manager,
Omron Electronics, Chicago, IL
ADDITIONAL INFORMATION: This Visual Decision-making Method is mentioned in:
1) Standard Handbook of Industrial Automation by Douglas Considine &
2) Management: a Competency-based Approach by Don Hellriegel and used
in AMA Mgmt. Certification Coursework at LeTourneau University near Austin, Texas.
|